Customer Experience & Support
Customer Experience & Support
CX agents (voice, chat, email), team leads, customer success managers, technical support engineers, CX operations. 24/7 capable.
Sourcing approach
Volume sourcing through our delivery-center talent pools, accent and language assessment for voice roles, technical aptitude testing for support engineer roles.
7 roles
Roles we recruit in Customer Experience.
- CX Agent (Voice)Active PracticeSalary: $40K to $60KTime to fill: 10 to 25 daysTop markets: US, Philippines, Ghana
- CX Agent (Chat / Email)Active PracticeSalary: $38K to $58KTime to fill: 10 to 25 daysTop markets: US, Philippines, Ghana
- Team Lead / SupervisorActive PracticeSalary: $55K to $85KTime to fill: 20 to 40 daysTop markets: US, Philippines
- Customer Success ManagerAvailable on DemandSalary: $90K to $165KTime to fill: 30 to 55 daysTop markets: US, Canada, UK
- Technical Support EngineerAvailable on DemandSalary: $75K to $135KTime to fill: 30 to 55 daysTop markets: US, Canada, UK
- CX OperationsAvailable on DemandSalary: $85K to $145KTime to fill: 30 to 55 daysTop markets: US, Canada, UK
- CX DirectorProject-basedSalary: $155K to $265KTime to fill: 50 to 85 daysTop markets: US, UK
Need Customer Experience hires at volume?
48-hour response on briefs. Worked plan, indicative price, named team.