MBE eligibility
Corpshore Solutions Corporation, our parent, is a certified minority business enterprise candidate. NMSDC certification is in active progress, targeted for completion within the next 12 months. Spend with us counts toward Tier 1 or Tier 2 supplier diversity reporting subject to your program rules.
HIPAA posture
We operate non-clinical healthcare functions only (billing, coding, prior authorization, RCM analytics, patient access, HIM). Workforce trained on HIPAA, ePHI handling, and incident response. BAA available on request. We do not store ePHI outside the client's environment unless contractually required.
SOC 2 Type I
On roadmap, targeted to coincide with our first healthcare client engagement. We will publish the report on this page when complete and notify existing clients via the standard channel.
Insurance
General Liability $2M. Errors and Omissions $1M. Cyber Liability $1M. Certificate of insurance available on request. Renewal date in our standard procurement pack.
Data residency
By default, client data stays in your environment. We access via your tenant under your IAM controls. Where data must reside in our systems (Supabase for form fallback, Zoho CRM for lead management), it is in the regions you specify in the DPA.
GDPR and CCPA posture
DPA available on request. Sub-processor list maintained and shared with active clients. Data subject access requests acknowledged within 72 hours, fulfilled within the statutory window per jurisdiction.
Background checks
All operations staff complete background checks per the local jurisdiction standard. For US-facing engagements, this includes SSN trace, county criminal, federal criminal, and education verification.
Business Continuity Plan
Multi-region delivery footprint provides natural redundancy. Each engagement has a documented BCP including failover delivery center, communication tree, and recovery time targets.